External Manager Access & Permissions: Frequently Asked Questions
This section provides answers to common questions about inviting and managing external users with manager-level access in devActivity.com. If you have further questions, please contact our support team.
Frequently Asked Questions
How can I invite an external user to manage a team in devActivity.com?
To invite an external user, navigate to 'Settings' > 'Teams & Users', then click the 'Invite External Manager' button. In the modal, enter their email (matching their GitHub account) and select the teams they should manage. Click 'Save' to send the invitation.
What permissions does an invited external manager have?
An invited external manager has the ability to manage team alerts configuration and view all analytics and reports related to their assigned teams. They do not have full administrative access or internal contributor privileges.
Do external managers need a GitHub account to join devActivity.com?
Yes, a GitHub account is a mandatory prerequisite for any individual invited as an external manager. The email address used for the invitation must correspond to their GitHub Account email.
How do I assign an external manager to specific teams?
During the invitation process, within the 'Invite External Manager' modal, you will find a 'Select Team' dropdown. Here, you can choose one or multiple teams that the external manager will have access to. A '+' icon allows you to add more teams.
What kind of reports and analytics can an external manager view?
External managers can view a comprehensive suite of reports and analytics for their assigned teams, including performance metrics like Cycle Time, Leaderboard data, and other team dynamics insights available in devActivity.com.
Can I customize the invitation email for an external manager?
Yes, the 'Invite External Manager' modal includes a 'Comment' text area with a pre-filled message. You can review and edit this text to customize the invitation email before sending it.
